Privacy Policy
DiveSlate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the DiveSlate mobile application and website (collectively, the "Service").
1. Information We Collect
Information you provide directly:
- Account information (email address and password) when you create an account
- Payment information processed securely through our third-party payment provider (we do not store full card numbers)
- Saved dive sites and preferences you configure within the app
- Communications you send us (e.g., support requests)
Information collected automatically:
- Device type, operating system version, and app version
- Approximate location (used only to suggest nearby dive sites) — we request location permission and you may deny it at any time
- Usage data such as features accessed and session length, used only in aggregate to improve the app
- Crash reports and diagnostic data to help us fix bugs
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the DiveSlate Service
- Process payments and manage your subscription or lifetime license
- Send condition alerts and push notifications you have enabled
- Respond to your support requests
- Analyze aggregate usage patterns to improve features
- Comply with legal obligations
We do not sell your personal data to third parties, and we do not use your data for targeted advertising.
3. Data Sharing
We share your information only in the following limited circumstances:
- Service providers: We use third-party services for payment processing (e.g., Stripe or Apple/Google in-app purchases), cloud hosting (e.g., Supabase), and crash analytics. These providers are contractually obligated to protect your data and may not use it for their own purposes.
- Legal compliance: We may disclose information if required to do so by law or in response to valid legal process.
- Business transfers: If DiveSlate is acquired or merges with another company, your information may be transferred as part of that transaction, subject to the same privacy protections described here.
4. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
5. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential communications at any time
- Withdraw location permission through your device settings at any time
To exercise any of these rights, contact us at [email protected].
6. Security
We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
DiveSlate is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app or sending a notification. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at: